The Other Actions Block is a versatile tool that executes specific actions related to products, orders, promo codes, reviews, Unicommerce, Shopflo, and Nector. Each action in this block includes mandatory fields, optional fields (depending on the action), and saved responses that can be utilized in subsequent nodes as variables.
This block operates on a success and failure state model:
Success Flow: Runs when the action executes successfully.
Failure Flow: Runs when the action fails.
How to Use the Other Actions Block
Navigate to the Journey
Open the specific journey where the required action needs to be performed.Select the "Other Actions" Block
In the action section under Special Actions, choose Other Actions.Choose the Desired Action
Select the specific action you want to execute, such as fetching a product, creating an order, or applying a discount.Configure Mandatory Fields
Enter all required fields for the chosen action.Example: Provide a Product ID to fetch details of a product, or an Order ID to cancel order.
Set Success and Failure Flows
Configure the flow to follow upon successful execution.
Set up an alternative flow for failure scenarios.
Save the Flow
After configuring the block, save the changes to ensure the journey executes as planned.
Actions Overview:
Category | Function | Description |
Products | Fetch Product By Id | Retrieves a product by its unique identifier. |
| Fetch Similar Products For Product | Retrieves similar products for product by its unique identifier. |
| Fetch Upsells For Product | Retrieves upsells for product by its unique identifier. |
Orders | Fetch Order By Id | Retrieves an order by its unique identifier. |
| Apply Discount On Draft Order | Applies a discount to a draft order. |
| Mark Order As Paid | Marks an order as paid. |
| Fetch Orders For Customer | Retrieves all orders for a specific customer. |
| Cancel Order | Cancels an existing order. |
| Create Draft Order | Creates a new draft order. |
| Complete Draft Order | Completes a draft order and creates a new order. |
| Update Shipping Address For Order | Updates the shipping address for an existing order. |
| Update Shipping Address For Draft Order | Updates the shipping address for a draft order. |
| Apply Shipping On Draft Order | Applies shipping charges to a draft order. |
| Fetch Order By Name | Retrieves an order by its name. |
| Create Draft Order From Order Id | Creates a new draft order based on an existing order. |
| Update order tags for draft order | Update order tags for a draft order |
Promo codes | Fetch Promocodes | Retrieves a list of all promotional codes. |
| Create Discount Code | Creates a new discount code. |
| Create Price Rule | Creates a new price rule. |
Review | Create Review | Creates a new review for a product. |
Unicommerce | Cancel Sale Order | Cancels a sale order in Unicommerce. |
| Verify Sale Order | Verifies a sale order in Unicommerce. |
| Search Sale Order | Searches for sale orders in Unicommerce. |
Shopflo | Create ShopFlo Payment Link | Creates a payment link for a draft order using Shopflo. |
Nector | Get User | Retrieves a user's information. |
FAQs
1) Can I reuse saved responses from this block?
Yes, saved responses can be used as variables in subsequent nodes to streamline the journey.
2) What happens if the action fails?
If the action fails, the configured failure flow will be triggered, allowing alternative actions or error-handling measures.
For further assistance or to raise feature requests related to Other Actions Block, please contact help@bik.ai.