Overview
Retargeting is now simple and super-powered!
Whenever you ask a user a question or give them options to choose from, now retarget them there itself with a delay if they do not respond!
Use cases
LiveSpace: User drops of at any point in a series of questions. After a certain time of inactivity, send a re-engagement message to the user. If the user doesnt respond to that as well, call an API and create a drop off lead in Ozonotel
Fireboltt : User drops off while giving their phone and email. Now set a time delay and nudge them there itself and help them continue the conversation where they dropped off
Steps
Create a Question Block (Ask phone, email, pincode, general question) / Quick Reply Button / List / Carousel
Set up a time window after which you would want to set a fallback flow
Connect any block or flow to the fallback node