At Bikeflip, your safety is our top priority.
We’re committed to providing a secure platform for all users. By staying informed and following best practices, you can easily identify and avoid potential scams. This guide highlights common fraud tactics and explains how to protect yourself during transactions.
1. Always stay within the Bikeflip chat
Bikeflip is designed to provide a safe and seamless buying and selling experience entirely within the platform. Moving conversations to external apps, such as email or WhatsApp, bypasses Bikeflip’s protections and significantly increases the risk of fraud.
Staying On-Platform is Essential
Fraudsters often ask for personal information, such as your email or phone number, to move communication off-platform. Sharing such details exposes you to phishing and other scams.
Common Signs of Fraudulent Users
Scammers often try to move conversations off-platform or redirect you to fraudulent websites by asking you to:
Scan QR codes
Click on links
Share email addresses or phone numbers.
They may promise quick payments or claim to assist with the transaction to access your sensitive information, often applying pressure by requesting you to share details or take immediate action, such as the ones mentioned above, right from their first messages.
Important
Bikeflip will never ask for your email, phone number, or send links or QR codes in chat.
We also never request sensitive information outside the platform. To ensure your safety, always keep your communications and transactions within Bikeflip. If you encounter such requests, report them immediately.
2. Phishing: never click on suspicious links or scan QR codes
Fraudsters often use phishing tactics to steal personal or payment details. Being able to recognize and avoid these scams is essential. Here are some common scenarios and tips to help you stay protected:
Fake Buyer Protection Claims:
Scammers might claim they’ve completed the purchase using the Bikeflip Buyer Protection and that a courier will collect the bike. To support their claim, they may provide:
QR codes
These often redirect to fake websites designed to steal your personal or payment details. Avoid scanning any QR codes shared in chats.
See the examples below:
Links
Fraudulent links may mimic
bikeflip.comor trusted couriers domains (e.g., DHL, FedEx) with subtle differences like extra words, misspellings, or alternate extensions (e.g.,.netor.io) or even shortened URLs to obscure their true destination.
For example, a fraudulent link might appear as:
http://dhl-transport.io/53123
http://guu.se/y4haf
http://bike.flip.se/securepay
False Email Requests
Scammers might claim they need your email or phone number to complete a purchase. Bikeflip will never request such details in chat. Sharing this information allows scammers to move the conversation off-platform, increasing the risk of fraud by enabling them to send malicious links or QR codes via email or other apps.
All these methods aim to gain access to your sensitive data, such as credit card details or login credentials.
3. How to stay safe
The most reliable way to ensure your safety on Bikeflip is by using Bikeflip Buyer Protection
This process takes place entirely within the Bikeflip website and app, with no need to click on external links, scan QR codes or move the conversation off-platform.
Our service guarantees secure payments and takes care of all shipping arrangements, providing you with a seamless and worry-free experience.
To ensure a secure and worry-free experience, follow these essential guidelines:
Staying Safe is Simple. Just keep these important rules in mind:
Never share your phone number, email address, or payment details in chat.
Avoid contacting users outside the platform.
Use Bikeflip's chat for all communications and transactions.
Do not click on links or scan QR codes sent by other users.
Report any suspicious messages or activity immediately.
By following these steps, you can enjoy a secure and smooth experience on Bikeflip, from transaction to delivery.
4. How to report suspicious activity
Bikeflip is constantly working to keep the platform secure, but your awareness plays a crucial role.
If you encounter unusual behavior, such as requests to move the transaction outside Bikeflip or suspicious links/QR codes, take these steps:
Stop Communication: End all interactions with the user.
Report the Issue: Use Bikeflip’s built-in reporting tools to flag the user or messages.
Contact Support: Reach out to Bikeflip’s team for assistance in resolving the issue.
Bikeflip is committed to your safety with features like secure payments, fraud detection, and user verification. By staying vigilant and reporting concerns, you help maintain a secure community.
By keeping your communication and transactions within Bikeflip, you can enjoy a safe and secure experience. Trust the platform, use the Bikeflip Buyer Protection, and always prioritize your safety!