All Collections
Frequently Asked Questions
How do I log into my Student Portal?
How do I log into my Student Portal?
Katia Ayoub avatar
Written by Katia Ayoub
Updated over a week ago

If you've purchased any of our bundles/courses... you can access them all at your Student Portal located at:
​ 
www.BGIMEducation.com
​ 
We have found that sometimes, if you already have an profile in our Student Portal, a new purchase may not show up immediately (integration can sometimes get hung up because of an existing profile, but no worries, just request manual access through the chat below or by sending an email to customersupport@askbillygene.com.)
​ 
Don't know your Login or Password?
​ 
When you FIRST signed up with us, you should have received an email with your login information. If you don't recall that login info, or if you'd like to jump in right away instead of searching through your email, here's how you login in:

Login:  Your Email Address (The one you signed up with.)
Password:  If you don't remember your password, no problem!  Just click the "Forgot Password" link and you'll get an email to reset your password. (Don't see it? Check your spam folder.)
​ 
Still having trouble logging in?  Make sure you're entering the email address you used to purchase. If you still can't login, or are receiving any type of error message, please chat or email us! 

Did this answer your question?