If you feel you have been billed for more than your initial purchase, please email customersupport@askbillygene.com.  

If you are looking for additional documentation of your purchase such as a receipt (in case you didn't receive the initial one in your email) please send us an email.
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Please note that we do not offer refunds or guarantees on our education programs, but if you have any questions or concerns regarding billing or your account, please chat with one of our team members below or through email.