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I accidentally made a duplicate purchase, how can I receive a refund for one of the charges?
I accidentally made a duplicate purchase, how can I receive a refund for one of the charges?
Katia Ayoub avatar
Written by Katia Ayoub
Updated over a week ago

Send a detailed email to our Customer Support Team at customersupport@askbillygene.com and be sure to include the following.

  • The name and email associated with your purchase

  • The name of the product with the duplicate charge

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