There are a few keys to success when verifying your Binance.US account. Below, you will find solutions for some of the most common issues encountered during the identity verification process.
Tips for Successfully Verifying your Account
Tips for Successfully Verifying your Account
1. Ensure that you reside in a supported state/region. If you reside outside of the supported states/regions listed, you will not be able to register for or verify your Binance.US Account.
2. Confirm that your personal information matches your documents. Your personal information you provide us at sign-up must completely match the identity documentation that you submit.
3. Enable SMS two-factor authentication. Before verifying your identity, you must enable SMS two-factor authentication (2FA). Once verification is complete, you can switch to or add an alternative two-factor authentication method if you prefer.
4. Confirm your documents are up-to-date. Any documentation that you submit must be up-to-date. Expired documents and documents that are not fully visible corner-to-corner are considered invalid and will be rejected by the system.
5. Double-check your information before submission. Ensuring that all information matches the provided documentation can prevent unnecessary delays or rejections.
Types of Verification on Binance.US
Types of Verification on Binance.US
1. Basic Verification
Basic Verification ensures access to fundamental account functionality.
Complete a brief questionnaire through this link: KYC Questionnaire.
Basic Verification unlocks:
USD deposits and withdrawals via bank transfer (ACH).
Ability to buy, sell, and convert cryptocurrency, including Auto-Buy options.
Cryptocurrency deposits and withdrawals.
Access to staking services and rewards.
2. Advanced Verification
Advanced Verification introduces higher limits and additional trading options.
Requirements include:
Providing a government-issued ID (e.g., U.S. Passport, Driver's License).
Completing facial verification using a selfie photo through the Binance.US app or website.
Benefits:
Increased trading, deposit, and withdrawal limits.
Access to OTC (Over-the-Counter) and API trading.
Step-by-Step Verification Process
Step-by-Step Verification Process
Basic Verification
Log in to your Binance.US account.
Navigate to the KYC Questionnaire and complete the questions.
Advanced Verification
Log in to your Binance.US account.
Visit the Profile Settings page.
Follow prompts to:
Submit photos of a valid ID (e.g., Driver's License, Passport).
Upload a selfie for facial recognition. Verification can be completed on both the Binance.US website and mobile app.
Trouble Uploading your ID?
Trouble Uploading your ID?
Ensure you have good lighting when taking your selfie and ID photos.
We recommend taking your ID photos with the ID placed against a dark background.
Please ensure that your ID document is from a supported state.
If you're having trouble uploading or taking your photos on a computer, please download and submit your documents through the mobile app.
Note: Lighting emerging from behind you will obscure your face and make it difficult for our systems to recognize you, as will low-resolution photos.
Additional Troubleshooting
Additional Troubleshooting
Missing Required Documents
If your company or account lacks required documents, you must wait until they are available before proceeding with verification.
Photos Not Accepted
Ensure submitted ID photos are clear and meet the platform’s guidelines. Photo submission is mandatory for Advanced Verification.
Rejected IDs
Birth certificates and non-U.S. government identifications are not accepted. Contact the government to obtain a valid ID.
Still Having Issues?
Still Having Issues?
If you have tried all the above solutions and your documents still have not been accepted, please start a live chat with our Customer Support team.