If you are having trouble receiving emails from us you may need to whitelist email addresses from Binance.US.
Email communication is crucial for maintaining your Binance.US account. Ensuring you receive all necessary updates, support notifications, and verification requests in a timely manner can help in managing your account effectively. Follow the instructions below to whitelist our emails and avoid missing critical information.
Whitelisting Binance.US Emails Using Gmail
Whitelisting Binance.US Emails Using Gmail
1. Log in to your Google Mail.
2. Click the gear icon near the top right to access the "Quick Settings" menu.
3. Click "See all settings."
4. Click the "Filters and Blocked Addresses," then the "Create a new filter" button.
5. Add the email address listed below (one-by-one) in the “From” field and click the “Create filter” button.
do-not-reply@post.binance.us
hello@mail.binance.us
affiliates@mail.binance.us
alerts@mail.binance.us
angels@mail.binance.us
community@mail.binance.us
events@mail.binance.us
institutional@mail.binance.us
listings@mail.binance.us
research@mail.binance.us
updates@mail.binance.us
alerts@news.binance.us
hello@news.binance.us
updates@news.binance.us
6. Check the box that says “Never send it to spam” and then click "Create filter" once more. Repeat the process for each email you wish to whitelist.
Whitelisting Binance.US Emails Using Outlook
Whitelisting Binance.US Emails Using Outlook
1. Log in to Outlook via your web browser.
2. If you have Beta version turned on, turn it off.
3. Click the Gear icon near the top right to access the "Settings" menu. Then click "View all Outlook settings."
4. Select "Mail," then "Junk email."
5. Under "Safe senders and domains," click "Add" and enter one email address at a time before pressing the "Enter" key. Do this, one-by-one for each email in the list below. Make sure to click the "Save" button after you finish adding all addresses.
do-not-reply@post.binance.us
hello@mail.binance.us
affiliates@mail.binance.us
alerts@mail.binance.us
angels@mail.binance.us
community@mail.binance.us
events@mail.binance.us
institutional@mail.binance.us
listings@mail.binance.us
research@mail.binance.us
updates@mail.binance.us
alerts@news.binance.us
hello@news.binance.us
updates@news.binance.us
Whitelisting Binance.US Emails Using Yahoo Mail
Whitelisting Binance.US Emails Using Yahoo Mail
1. Log in to Yahoo Mail via your web browser.
2. Navigate to the "Settings" gear icon in the top right corner. Then, click "More settings" from the Yahoo Mail menu.
3. Select "Filters" and click "Add New Filters" to enter information about the domain name or sender.
4. Change the filter name to "Binance.US."
5. From here, change the "Filter Criterion" to "Contains."
6. Add these email addresses one at a time.
do-not-reply@post.binance.us
hello@mail.binance.us
affiliates@mail.binance.us
alerts@mail.binance.us
angels@mail.binance.us
community@mail.binance.us
events@mail.binance.us
institutional@mail.binance.us
listings@mail.binance.us
research@mail.binance.us
updates@mail.binance.us
alerts@news.binance.us
hello@news.binance.us
updates@news.binance.us
7. After adding each email select "Inbox" under "Choose a folder to move to," and click "Save." Repeat this process for each email address.
Common Causes of Missing Emails
1. Incorrectly entered email addresses: Even minor errors can result in non-delivery. Double-check your email address for accuracy when providing it to Binance.US.
2. Spam or Junk folder misclassification: Emails from Binance.US might automatically go into Spam, Junk, or other folders. Make sure you review these folders.
3. Temporary delivery delays: Emails may be delayed due to high server traffic.
4. Email provider blocks: Occasionally, certain email providers may block or misclassify emails from Binance.US.
Whitelisting Binance.US Emails Using AOL Mail
Whitelisting Binance.US Emails Using AOL Mail
1. Log in to your AOL account via your web browser.
2. Open "Contacts" from the left navigation pane and click the "New Contact" icon near the top left.
3. Enter these email addresses below (one-by-one) and choose a first and last name for each address (you can put whatever you want). After each entry click the "Add Contact" button located at the bottom of the page.
do-not-reply@post.binance.us
hello@mail.binance.us
affiliates@mail.binance.us
alerts@mail.binance.us
angels@mail.binance.us
community@mail.binance.us
events@mail.binance.us
institutional@mail.binance.us
listings@mail.binance.us
research@mail.binance.us
updates@mail.binance.us
alerts@news.binance.us
hello@news.binance.us
updates@news.binance.us
Additional Troubleshooting Steps
Additional Troubleshooting Steps
1. Check Email Folders: Emails from Binance.US may sometimes end up in spam or junk folders. Make sure to search for titles like "Withdraw Request Confirmation" to ensure you haven’t missed critical updates.
2. Verify Registered Email Address: Ensure that the email address you’re checking matches the one registered with your Binance.US account. This is especially important if you use multiple email accounts.
3. Follow Up with Binance.US Support: If issues persist despite troubleshooting, reply to an existing support thread to make sure your inquiry is documented and handled appropriately.
4. Be Patient: Emails may sometimes be delayed, so wait up to 20 minutes before retrying.
5. Resend or Retry: If emails still do not arrive, attempt to resend a request—such as requesting a verification code or password reset link—to trigger a new email.
6. Enable Two-Factor Authentication (2FA): Ensure that your phone number is linked to your account, which can serve as a secondary verification method.
7. Consult Your Email Provider: If emails are still not received, contact your provider to check potential blocks or bounces from Binance.US domains.