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ACH: How to know if your USD deposit was successful

This article shows you how to check your deposit status on our website or app and troubleshoot common issues.

Updated over a week ago

The moment you complete a deposit, the status of the transaction will be displayed in your transaction history. This article will help you check the status of a recent deposit and troubleshoot any issues.

Note: ACH deposits can only be withdrawn as USD or Crypto after 7 days. Learn more here.

How to check the status of a USD deposit via web browser

1. Check your deposit history status under the Deposits & Withdrawals tab on your Wallet page.

How to check the status of a USD deposit via mobile app

1. Tap on the Portfolio tab in your Binance.US app.

2. Tap US Dollar under Cash balances.

3. The status of your deposit will be displayed under Transaction History. Tap on any transaction to open the Transaction Details.

Troubleshooting deposit issues

1. Follow the steps above regarding checking the status of a USD deposit.

2. Locate your failed transaction in your transaction history, select the failed transaction to open the transaction details.

3. Follow the steps outlined by the failure reason to troubleshoot your deposit

If you receive an insufficient funds notice, please ensure that you have 130% of the deposit amount available in your connected bank account. Please also confirm that your banking institution did not block the transaction.

If you receive a notice to Reauthenticate your ACH account, select Reauthenticate Now to reconnect your bank account.

If you're still having trouble with your deposit, please chat with our Support team for help.

USD deposit FAQs

  • I completed a deposit but my balance hasn't been updated, what do I do?

    If you successfully deposited USD and your balance has not been updated, please check if you had any outstanding balances (chargebacks). If you have an active chargeback, it will be automatically be settled using the USD balance in your Binance.US account. Learn more about outstanding balances and how to settle them here.

  • Why can I only deposit $1,000?

    Your daily ACH deposit limit is determined by a few factors including:

    • Verification level

    • ACH Connection Method

    • Previous deposits

    For Basic Verification, you will have a deposit limit of $3,000.00 if you used Plaid to connect your bank account. This goes for all supported states where USD services are available. However, if you reside in Arizona or New Mexico, your daily deposit limit will be $1,000.

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