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ACH: Checkout Notice (Credentials, MFA, or Required Action)
ACH: Checkout Notice (Credentials, MFA, or Required Action)

This article offers steps to troubleshoot ACH Checkout Notices

Updated over 2 months ago

Occasionally, you may experience required action notices when using ACH deposits and withdrawal on Binance.US.

This article will help you troubleshoot the specific notice: The login details of this item have changed (credentials, MFA, or required user action)


If you have encountered an ACH: Checkout message, it indicates there was a change in your bank credentials. To solve this, please update your billing information and reconnect your payment method.

To troubleshoot

  1. Update your billing and account information with your bank institution

  2. Verify your billing information matches the name on your Binance.US account

  3. Delete your ACH payment method

  4. Reconnect your ACH payment method

Before reconnecting your ACH payment method, please ensure that you're using the correct username and password to avoid any issues.

If you're still seeing this message after completing the steps above, please chat with our Support Team.


Binance.US reserves the right in its sole discretion to amend or change or cancel this announcement at any time and for any reasons without prior notice.

Legal disclaimer: This material has been prepared for general informational purposes only and should NOT be: (1) considered an individualized recommendation or advice; and (2) relied upon for any investment activities. All information is provided on an as-is basis and is subject to change without notice, we make no representation or warranty of any kind, express or implied, regarding the accuracy, validity, reliability, availability or completeness of any such information. Binance.US does NOT provide investment, legal, or tax advice in any manner or form. The ownership of any investment decision(s) exclusively vests with you after analyzing all possible risk factors and by exercising your own independent discretion.Binance.US shall not be liable for any consequences thereof.

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