Binee can remember lasting preferences for you, like how you want summaries formatted or which client matters most. Memory is personal: your memories belong to you, and nobody else can see them. You find it in Settings, then Memory.
How memories get saved
Ask the Assistant: tell Binee to remember something ("remember that I want weekly summaries on Mondays"). Saving is consent-bound: Binee only stores a preference when you explicitly ask, and the save shows a confirmation card first. A preference merely implied by conversation is not stored. If you ask it to remember something you already have (a saved preference or a learned note, ignoring capital letters, spacing and a final full stop), Binee says it was already saved and stores nothing new.
Add manually: open Settings, then Memory and press Add memory. A small window opens where you type the memory (up to 500 characters, with a counter) and press Save memory. If it matches one you already have, the window says it is already saved and nothing is added.
During setup: if you answer How do you work? Anything Binee should keep in mind? in Step 2, your answer is saved as your first memory when setup finishes. It is the same as one you add by hand, so it shows as Added by you. You can change its wording any time (see Editing a memory).
The Binee Assistant tour (first time you open the panel, replayable from Settings, then Help and support) points at the Memory button under the message box. The top of the Memory page shows how many memories you have and reminds you that only you can see them. Each memory shows where it came from (Added by you, Saved from chat, or Learned from conversations) and when it was saved (Today, or the date). You can search your memories by any word and switch between categories with the tabs above the list; each tab shows how many memories it holds.
The Assistant opens beside the Memory settings too, so you can save a preference conversationally right there, for example "remember that I want summaries as bullet points", with the same confirmation card as anywhere else.
While your list is empty, the Memory page shows a clearly labeled example memory ("Example, not saved") so you can see the shape of a good one: a lasting preference, not a one-off request, like "Acme is our most important client. Flag anything about them first." The example is just an illustration; it is never stored.
Binee also learns light context as your conversations go on, to answer better. It keeps lasting facts about your business and the way you work that you said yourself, such as who your most important clients are, a promise you made to one of them, or the hours you keep. It does not save what it only guessed, what a connected tool showed it, or one-off requests, and it leaves out sensitive personal details. These learned notes appear in the same list, labeled Learned from conversations, and the same Assistant reads them. Binee looks for new ones every fourth message you send in a conversation, never saves a note twice, and keeps at most 300 learned notes: past that, the oldest are removed to make room. If one is wrong or out of date, edit or delete it.
If you have more than one account of a tool, you can ask Binee to remember which one to use, for example "use my Work account for drafts". Binee then names that account when it asks the tool, so it stops asking you each time. You can still name a different account in any request, and the account you name always wins.
Editing a memory
To change what a memory says, hover it and press the pencil icon (or double-click its text). The text turns into a box you can type in, up to 500 characters with a counter. Press Save or the Enter key to keep the change, Shift and Enter to start a new line, and Cancel or the Escape key to leave the memory as it was. The memory changes only once Binee confirms it saved; if the save fails, the box stays open and says why.
An edit corrects the wording only. A note Binee learned from conversations stays labeled Learned from conversations, and one you added stays Added by you; the date does not change either. Editing needs a working account: on a read only account you can still delete memories, but not edit or add them.
Example: Binee learned "Acme pays invoices within 30 days", and Acme has since moved to 45 days. Edit that note to say 45 days instead of deleting it, and the next time you ask which clients have an overdue invoice and a late task, Binee works from the new terms.
Forgetting
Delete any memory from the Memory page: hover the memory, press the trash icon, and confirm. Or ask the Assistant to forget it (deletion also shows a confirmation card). Forgetting is a hard delete: the memory is gone, not archived, and there is no Undo.
How memories are used
Saved preferences guide the Assistant's default behavior, but an explicit instruction in your current message always wins over a saved preference. They apply to your Assistant conversations on the web and in Slack, and only to your own.
They also steer which tool or account Binee uses. Binee reads your saved preferences when it decides where to look and again when it acts, so "always create tasks in ClickUp" or "use my Work account for drafts" works whenever you ask for a task or a draft, without you saying so each time.
Binee uses your newest 10 saved preferences (up to about 2,000 characters in all) and your newest 50 learned notes (up to about 3,000 characters in all). Anything older stays in Settings, then Memory, marked Stored, not currently in use, until you delete newer ones to make room (a note that repeats another, or that would push past the character limit, is held back the same way). Binee Insights on items do not read your memories: they are prepared from the item and the work connected to it, and memory only shapes the conversations you start.
Example: after you save "negative client intent matters most to me", asking the Assistant to summarize your week leads with how clients sounded in their emails and what is still open on their tasks; without that memory you get a plain summary of the same week.
The "How you work" and personal preferences you set in Settings, then Account are read by the Assistant too, up to the first 500 characters of each (see the Settings and account page).