Skip to main content

"Help! My email is not sending!"

Email not sending? Read this when your email doesn't seem to be sending to the desired recipients, even after clicking Send & Track.

BirdEase avatar
Written by BirdEase
Updated over a month ago

So you've constructed a big beautiful email, clicked Recipients, chosen your desired list, and then clicked "Send & Track."  But there's one problem:  It doesn't seem like your email is sending!  What to do? 

In rare instances, the queue might be backed up.  If this happens, just give the email a little while to send, and it will likely go through just fine.  If your email has still not sent after an hour, shoot us an email @ help@birdeasepro.com or send us a message using the little blue & white speech bubble in the bottom right corner of your screen, and we'll do our best to diagnose the issue! 

Did this answer your question?