Please note: the following is part of a limited beta. Stay tuned for more on this feature.

birdie is enabling you to communicate any rota or schedule updates quickly and directly to care professionals - via the agency hub.

In the rostering page of your agency hub, first make any necessary changes to your rota. Once happy with those changes, you have the ability to communicate these changes directly from this rostering tab.

You will see a button called ‘notify caregivers' on the top right-hand corner. Click on this button.

This will open up a new menu, as below:

Here, you’ll have the option to:

Select who to notify:

Choose the date or date range you wish to notify them about:

Once you are happy with your selection, click ‘notify caregivers.’ The number of people you are sending updates to will be clearly outlined in the button.

Please note: We recommend you make all your changes and then notify your care professionals about the final rota version - rather than notifying after each individual change.

Any notifications you send will be recorded in the ‘History’ tab. This will provide you with an audit trail of who has been notified and for what date or dates.

When a care coordinator or another member of your office staff chooses to notify care professionals about any rota change (via the above), that care professional or set of care professionals will then receive a notification on their mobile device.

This notification will be labeled ‘Rota update’ and will highlight the date the update is about, i.e. 'April 4-6.'

The professional can then click on this notification.

When clicked, it will take them to the first date of the impacted or changed rota within the birdie app.

From there they can review their rota and ensure they have the latest information or have identified any changed.

To get the most out of this feature, please ensure you staff enables all types of notifications on their phones. For step-by-step instruction on how to do this, read this help centre article.