Choosing the correct network is one of the most important decisions when moving crypto. If you choose a different network on the origin and destination, your deposit or withdrawal may be lost or require a recovery process that is not always possible.
Golden rule: the selected network must match exactly on both sides (exchange ↔ wallet ↔ another exchange).
What “network” means and why it matters
When you choose a network (for example, ERC20, TRC20, BEP20, Arbitrum, Polygon, Solana, etc.) you are choosing which blockchain your asset will travel on.
Even if you see “USDT” on both sides, USDT exists on several networks and is not automatically interchangeable between networks.
Quick checklist before confirming (deposit or withdrawal)
Before clicking “Confirm”, validate these 6 things:
Correct asset: is it USDT, USDC, BTC, ETH, XRP…?
Correct network (matching): same network on origin and destination (same blockchain).
Correct address: copied/pasted without changes.
MEMO / TAG (if applicable): some coins require it.
Deposit / withdrawal minimum: respect the indicated minimum.
Fee and estimated time: varies by network.
How to choose the correct network when
DEPOSITING
Step by step
In the Exchange, go to Deposit and select the asset (e.g., USDT).
The system will show you a list of available networks for that asset (e.g., TRC20 / ERC20 / BEP20 / Arbitrum…).
Choose a network and copy:
◦ Deposit address
◦ MEMO/TAG (if it appears)Go to the platform/wallet from where you will send the money (origin).
At the origin, paste the address and select the same network you chose in the Exchange.
Confirm the transfer and save the TxID/Hash.
How to know which network to choose for deposits?
Choose the network with these priorities:
• The one the origin supports (if the origin does not have that network, it does not work).
• The one that is convenient for you in terms of fee and speed, as long as both sides support it.
How to choose the correct network when
WITHDRAWING
Step by step
In the Exchange, go to Withdrawal and choose the asset.
Paste the destination address (your wallet or the other exchange).
Select the network.
If the destination gave you a MEMO/TAG, enter it exactly.
Review fee, final amount, and confirm (2FA, email, etc.).
Key tip when withdrawing:
If the destination is another exchange:
• Go to the other exchange → Deposit → choose the asset → see which networks it accepts → choose one of those networks also in your withdrawal.
EXAMPLES
Example A: USDT
• If you deposit to the Exchange via USDT-TRC20, you must send from the origin via TRC20.
• If you withdraw via USDT-ERC20, the destination must be an ERC20 address (Ethereum).
Do not mix:
• USDT-TRC20 ↔ USDT-ERC20 (do not match)
• USDT-BEP20 ↔ USDT-ERC20 (do not match)
• USDT-Arbitrum ↔ USDT-ERC20 (do not match)
Even if it is “USDT”, the network is what matters.
Example B: BTC
BTC normally uses its own network (Bitcoin). Even so:
• Confirm that you are withdrawing/depositing native BTC (not “wrapped” or versions on other networks).
Addresses, formats and warning signs
Common signs:
• Ethereum / ERC20: many addresses start with 0x…
• BSC / BEP20: it also usually starts with 0x… (that is why it is dangerous: same format, different network)
• TRON / TRC20: many addresses start with T…
• Bitcoin: addresses can start with 1, 3 or bc1…
Important: that the format “looks similar” does not guarantee that it is the correct network (e.g., ERC20 vs BEP20 share 0x…).
MEMO / TAG / Payment ID: what it is and when it is used
Some cryptocurrencies require an additional identifier to credit the deposit to your account, for example:
• XRP (Destination Tag)
• XLM (Memo)
• BNB (Memo)
• EOS (Memo)
• Or certain deposits on exchanges that assign a shared address
Important rule
• If the deposit shows MEMO/TAG, you must include it.
If you do not include it, the deposit may not be automatically credited.
What happens if I choose the wrong network?
It depends on the asset and the type of error, but in general:
• It may not arrive.
• It may arrive to a network/address where you do not have control.
• It may require a complex and non-guaranteed recovery process.
If it happens to you:
Do not make more transfers.
Save TxID/Hash, address, network, amount, and time.
Contact support with all the evidence.
Final recommendations (the ones that avoid 90% of problems)
• Make a test transfer with a small amount if it is your first time.
• Use copy/paste and avoid typing addresses manually.
• Confirm the network twice (origin and destination).
• Review minimums and fees before confirming.
• Keep your 2FA active and check that you are on the official app/site.