Why does my session close when I log in from another device?

For security reasons, the Bit1 platform only allows one active session per user at a time.
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This means that if you log into your account from a new device or browser, the session that was previously active will automatically close.
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​Example
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If you perform the following actions:
1. Log in to Bit1 on the web from your computer.
2. Then log in to the web from your phone.
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The session that was open on the computer will automatically close.
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The same will happen if you log in again from your computer: the session on the phone will be closed.
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​Why does this happen?
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This measure is implemented as part of the platform’s security policies to:
• Protect your account from unauthorized access.
• Prevent multiple devices from using the same session simultaneously.
• Reduce risks in case a device becomes exposed.
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​Can I have multiple sessions open at the same time?
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Currently, it is not possible to maintain multiple active sessions on different devices at the same time. Only one device can have an active session.
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If you need to switch devices, simply log in again and the previous session will close automatically.