Support for our ATMs can be reached by:

  • email at support-ctm@bity.com Mon-Fri 9:00 - 17:00 GMT+1

  • using the blue chat function in the bottom right corner ( example below )

Please include as much information as possible about your request, like the transaction ID (TX ID), the issue in question, the ATM location and time of the transaction, to expedite the process.

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