ATMs FAQ | Bity Help Center

General information about ATMs

What is an ATM?

ATM definition

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What is a cryptocurrency ATM?

Cryptocurrency ATM definition

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What are the benefits of cryptocurrency ATMs ?

Advantages of cryptocurrency ATM

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Where can I find an ATM?

ATM's location

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Use of ATMs

What currencies do you accept?

Accepted currencies

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What are the limits ?

ATM's limit

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Do I need to verify my identity ?

Need of identity verification (KYC process)

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How to transfer my cryptocurrencies from my paper wallet to a crypto wallet?

Move your funds from paper wallet to online wallet

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How can I check my paper wallet balance?

Paper wallet balance

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Why can't I use an exchange or exchange wallet for my SELL transaction?

Do not use an exchange for sell transactions

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How to check my order on the Blockchain?

Order's check on Blockchain

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How long do I need to wait before the transaction is confirmed for a buy order?

BUY confirmation time

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How long do I need to wait before the transaction is confirmed for a sell order?

SELL confirmation time

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Fees and rates

What is the fee for a buy transaction?

Fees for buy transaction

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What is the fee for a sell transaction?

Fees for sell transaction

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Why ATM's fees are different than the fees in Bity.com?

Fees in ATMs and in bity.com

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What other fees are there?

Other fees

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Where can I find live fee information?

Live fee information

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ATM buy Troubleshooting

The ATM is rejecting my banknote, why?

Rejection of banknote

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Why is my paper wallet / redeem ticket empty?

Paper wallet empty

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Can I cancel a buy order ?

Cancellation of buy order

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What can I do if I didn't receive a paper wallet ?

Paper wallet not printed

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ATM sell Troubleshooting

Why can't I place a sell order?

Impossible to sell

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What should I do if I sent cryptocurrencies but didn't receive any cash back?

Withdraw issue

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What should I do if I received less cash than what was detailed on my 'Redeem Ticket' ?

Withdraw error

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I have damaged my QR code and it won't scan! How do I get my money?

QR code issue

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Support

How do I contact your support?

Contact us

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Installation of a Bity's ATM on your business

How can I get a Bity's ATM ?

Add a Bity ATM to your business

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What are the benefit of installing a Bity's ATM to your business ?

Benefit of installing ATMs

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