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Bity.com exchange platform
Bity.com exchange platform
How to buy, sell and swap.
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34 articles in this collection
Written by
Support
Verified account orders
How do I buy cryptocurrencies
Buy cryptocurrencies
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Written by
Support
Updated over a week ago
How do I sell cryptocurrencies?
Sell cryptocurrencies
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Written by
Support
Updated over a week ago
How do I swap/exchange cryptocurrencies?
Swap/Exchange cryptocurrencies
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Written by
Support
Updated over a week ago
OTC deal request
OTC deal
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Written by
Support
Updated over a week ago
What are my limits?
Accounts levels and limitations
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Support
Updated over a week ago
How do I bookmark my public address and/or IBAN?
Add public addresses
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Written by
Support
Updated over a week ago
What fiat currencies do you accept?
Accepted currencies - CHF/EUR
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Written by
Support
Updated over a week ago
What cryptocurrencies can I buy, sell or swap?
Supported pairs
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Support
Updated over a week ago
Payment methods: Can I pay with a credit card?
Credit card not accepted
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Support
Updated over a week ago
What is the minimum amount of a buy/sell/swap order?
Minimum amount to buy crypto
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Written by
Support
Updated over a week ago
When will I receive my cryptocurrencies?
How long does it take to execute my order?
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Support
Updated over a week ago
How can I cancel my order?
Cancel my order
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Support
Updated over a week ago
Buying crypto: why is my payment taking so long or was refunded?
Payment refunded or taking too long
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Written by
Support
Updated over a week ago
Selling crypto: why is my payment taking so long or was refunded?
Payment refunded or taking too long
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Written by
Support
Updated over a week ago
KYC-less/account-less orders
How do I sign a message with my NYM address?
NYM signature
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Written by
Support
Updated over a week ago
How do I buy cryptocurrencies KYC-less/account-less?
Buy crypto without an account
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Written by
Support
Updated over a week ago
How do I sell cryptocurrencies KYC-less/account-less?
Sell crypto without an account
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Written by
Support
Updated over a week ago
How do I swap/exchange cryptocurrencies KYC-less/account-less?
Swap/Exchange crypto without an account
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Written by
Support
Updated over a week ago
How do I sign a message with my Bitcoin address?
Bitcoin signature
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Written by
Support
Updated over a week ago
How do I sign a message with my Ethereum address?
Ethereum signature
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Written by
Support
Updated over a week ago
What does signing your address mean and how is it used in our system?
Signing verification
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Written by
Support
Updated over a week ago
Do you store KYC-less order's information?
KYCless information storage
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Written by
Support
Updated over a week ago
How are transactions considered "KYC-less" if you're asking for my bank account details?
What is KYCless transaction
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Written by
Support
Updated over a week ago
Are accountless or KYC-less orders more susceptible of hacking?
KYC is not easier to hack
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Written by
Support
Updated over a week ago
Fees and rates
What are your Bity.com fees?
Fee rates
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Written by
Support
Updated over a week ago
When and how is the rate of cryptocurrencies set for purchase orders?
Price set for buy order
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Written by
Support
Updated over a week ago
When and how is the rate of cryptocurrencies set for sell order?
Price set for sell order
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Written by
Support
Updated over a week ago
When and how is the rate of cryptocurrencies set for swap/exchange orders?
Price set for swap/ exchange order
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Written by
Support
Updated over a week ago
Encounter any other problems?
Sell and swap orders processing times
Confirmations requirements per currency
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Written by
Support
Updated over a week ago
I do not have an IBAN
No IBAN
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Written by
Support
Updated over a week ago
What happens if I paid a lower or higher amount than the one expected in my purchase order?
buy order underpaid
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Written by
Support
Updated over a week ago
What happens if I paid a lower or higher amount than the one expected in my crypto sell/conversion order?
sell order underpaid
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Written by
Support
Updated over a week ago
I placed a purchase order but did not indicate the reason for my bank payment. What are the consequences?
wrong/forgot bity reference
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Written by
Support
Updated over a week ago
My money is missing/stolen/hacked. Where did it go and how do I get it back?
money stolen, hacked account, money missing
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Written by
Support
Updated over a week ago