Bity.com exchange platform

How do I buy cryptocurrencies

Buy cryptocurrencies

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Written by Support
Updated over a week ago

How do I sell cryptocurrencies?

Sell cryptocurrencies

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Updated over a week ago

How do I swap/exchange cryptocurrencies?

Swap/Exchange cryptocurrencies

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Written by Support
Updated over a week ago

What are my limits?

Accounts levels and limitations

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Updated over a week ago

How do I bookmark my public address and/or IBAN?

Add public addresses

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Written by Support
Updated over a week ago

What fiat currencies do you accept?

Accepted currencies - CHF/EUR

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Updated over a week ago

What cryptocurrencies can I buy, sell or swap?

Cryptocurrencies accepted

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Updated over a week ago

Can I pay with a credit card?

Credit card not accepted

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Updated over a week ago

What is the minimum amount of a buy/sell order?

Minimum amount to buy crypto

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Written by Support
Updated over a week ago

When will I receive my cryptocurrencies?

How long does it take to execute my order?

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Written by Support
Updated over a week ago

How can I cancel my order?

Cancel my order

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Written by Support
Updated over a week ago

Buying crypto: why is my payment taking so long or was refunded?

Payment refunded or taking too long

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Written by Support
Updated over a week ago

Selling crypto: why is my payment taking so long or was refunded?

Payment refunded or taking too long

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Written by Support
Updated over a week ago

How do I buy cryptocurrencies KYC-less/account-less?

Buy crypto without an account

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Written by Support
Updated over a week ago

How do I sell cryptocurrencies KYC-less/account-less?

Sell crypto without an account

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Written by Support
Updated over a week ago

How do I swap/exchange cryptocurrencies KYC-less/account-less?

Swap/Exchange crypto without an account

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Updated over a week ago

How do I sign a message with my Bitcoin address?

Bitcoin signature

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Written by Support
Updated over a week ago

How do I sign a message with my Ethereum address?

Ethereum signature

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Updated over a week ago

What does signing your address mean and how is it used in our system?

Signing verification

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Updated over a week ago

Do you store KYC-less order's information?

KYCless information storage

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Updated over a week ago

How are transactions considered "KYC-less" if you're asking for my bank account details?

What is KYCless transaction

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Updated over a week ago

Are accountless or KYC-less orders more susceptible of hacking?

KYC is not easier to hack

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Written by Support
Updated over a week ago

What are your Bity.com fees?

Fee rates

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Written by Support
Updated over a week ago

When and how is the rate of cryptocurrencies set for BUY orders?

Price set for buy order

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Written by Support
Updated over a week ago

When and how is the rate of cryptocurrencies set for sell order?

Price set for sell order

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Written by Support
Updated over a week ago

When and how is the rate of cryptocurrencies set for swap/exchange orders?

Price set for swap/ exchange order

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Written by Support
Updated over a week ago

I do not have an IBAN

No IBAN

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Written by Support
Updated over a week ago

What happens if I paid a lower or higher amount than the one filled in my purchase order?

buy order underpaid

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Written by Support
Updated over a week ago

What happens if I paid a lower or higher amount than the one filled in my sell order?

sell order underpaid

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Written by Support
Updated over a week ago

I placed a purchase order but did not indicate the reason for my bank payment. What are the consequences?

wrong/forgot bity reference

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Written by Support
Updated over a week ago

My money is missing/stolen/hacked. Where did it go and how do I get it back?

money stolen, hacked account, money missing

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Written by Support
Updated over a week ago