If you’re unable to sign in to the BIX app, first make sure you’re entering the correct email address and password.
If the issue persists, we recommend resetting your password by following the instructions in the “How do I reset my password?” article available in our Help Center.
Once your password has been updated, try signing in again.
If you’re still unable to access your account after resetting your password, please contact our Support Team for further assistance.