If you see a transaction you do not recognize, first review the payment details.
In some cases, the merchant name may appear differently from the store where the purchase was made.
You may also consider whether:
• Someone with access to your card made the payment.
• It is a subscription or recurring service.
• The merchant uses a different billing name.
If you still do not recognize the transaction after reviewing the details, contact BIX support to report it.
You may also consider temporarily freezing your card while the situation is reviewed.