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Lost access to email
Lost access to email
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Written by BK8
Updated over a week ago

Lost Your BK8 Account Email? Here's How to Recover

We understand that sometimes you might lose access to the email address linked to your BK8 account.


Here's what you can do:

Try to Regain Email Access (Preferred):

If possible, we recommend trying to regain access to your original email address. This is the simplest and most secure option.


Need Help Linking a New Email? Contact Us!

If regaining access isn't possible, you can contact BK8 support for assistance. Here's how:

  1. Send an Email: Compose an email to support@bk8.io from a new email address you want linked to your account.

  2. Verification is Key: Our support team will guide you through the account verification process to confirm your identity. This step is crucial before they can update your account email.

Please Note:

  • Your account will be temporarily locked during this process.

  • BK8 support cannot unlock your account until verification is complete.

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