All Collections
Manage
Services & Products
Collect and manage customers' ratings and reviews
Collect and manage customers' ratings and reviews
Sharon Brakha avatar
Written by Sharon Brakha
Updated over a week ago

About

Blackbell lets you collect ratings from customers on products / services they have purchased from you. 

How it works

24h after the service is rendered, an email is sent to your customer, asking him to review his experience. 

Customer can submit his rating from the application. He can also add a review. 

View your customers' ratings

All ratings & reviews can be found under the "Ratings" section of your admin interface. 

Path: E-Commerce > Manage > Activity > Ratings

Showcase your services verified ratings on your website / app

You can choose to display for some or all of your services the average ratings received by verified customers.
Display the average notation of the service as well at the number of collected ratings.

To do so, go to E-Commerce > Manage > Setup > Customers Ratings, and select which ratings you wish to display. Reviews will remain confidential .

Here is how it will appear on the service / product page: 

Did this answer your question?