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Balances & Payouts
Balances & Payouts
Sharon Brakha avatar
Written by Sharon Brakha
Updated over a week ago

About

When a customer is charged for a service, the amount is instantly added to the amount "available soon" in your Balance report and is available to payout to your Stripe or Transferwise account 7 days after the charge.

View your balances

Path: E-Commerce > Manage > Payments > Balances

Transfer your available balance to Stripe or Transferwise

  • Setup: Manual or Automatic

Path: E-Commerce > Manage > Setup > Online Payment > Payouts Schedule 

Setup the frequency of your payouts. You can change this setting anytime. 

  • If manual is selected, you can trigger the transfers of your available balances under "Balances" 

  • If automatic is selected, view your next payout date under "Balances" . The payout will occur automatically.

Refund and Balance

  • As refund uses available balance amount, make sure to keep it not empty so you can refunds your customers promptly.

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