About
Setting up alerts is a very important step when setting up your shop. It will make sure you never miss an order.
Alerts must be set PER PRODUCT.
When creating a product, you must select who to notify about orders.
How to do
Details
The "Alerts" setup module can be found under each service sub-menu
Select the department(s) you wish to notify about orders for this service
As soon as a customer orders this service, the relevant department will be notified. How? Three types of alerts exist and must have been configured beforehand. Read more about alerts configuration in the dedicated section.
Prerequisites
Departments listed in this section must be previously created and setup in the Teams & Alerts section. Check out our article on how to create departments.
If your list of departments is empty, you won't be able to setup alerts for this product. However, orders will still be received in the back office under "Orders".