Search for messages
Sharon Brakha avatar
Written by Sharon Brakha
Updated over a week ago

About

Our search module lets you easily search for a specific message.

How it works

▶︎  Quick path: E-Commerce > Messages > Mailbox > Search

  • Saved filter

We've configured three pre-defined filters to let you quickly access messages. View our saved filters by selecting "Use a saved filter"

  • Custom filter

Alternatively, you can customize your search. Search by
​ 
- status:  new messages, ongoing conversations, closed conversations
  - label: no label, ASAP, Action

Note: By default, result orders are sorted by "Status". You can sort by "Label". 

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