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Disable the chat box

Written by David Brahka

About

You may need, for some reason, to disable your Blackbell's live chat.
No team members available at night, no team members available in the weekend or during a specific day / hour... 

How it works

The best way to disable your live chat is to delete all your existing chat groups. 

▶︎  Quick path: E-Commerce > Messages > Setup > Chat Groups

In that case, the chat window won't be available anymore on your platform.

Before and after removing chat groups

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