Disable the chat box
Sharon Brakha avatar
Written by Sharon Brakha
Updated over a week ago

About

You may need, for some reason, to disable your Blackbell's live chat.
No team members available at night, no team members available in the weekend or during a specific day / hour... 

How it works

The best way to disable your live chat is to delete all your existing chat groups. 

▶︎  Quick path: E-Commerce > Messages > Setup > Chat Groups

In that case, the chat window won't be available anymore on your platform.

Before and after removing chat groups

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