About 

Blackbell allows you to generate payment links to request payment for a specific product or service.

Your customers will be notified over email and can add their payment details and process their orders in less than 60 seconds.

How to send a link

1 - Send to an existing customer

  • Under the "Customers" section, select your customer from your list of customers 

Path: E-Commerce > Manage > Customers

  • Click on "Send payment link" from the customer profile
  • Edit the price & the description of the service you want to charge
  • Click on "Send"
  • The customer will receive the link via email. He will be able to approve & pay directly from his Blackbell account

2 - Send to a new customer

  • Under the Customers section, manually add your new customer to your Blackbell by clicking on "Add Customer"
  • Once the customer is created, follow the flow described above ("Send to an existing customer")
  • The customer will receive the link via email. He will be invited to complete his account registration and approve & pay directly from his newly created Blackbell account

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✅ Good to know

You can also send payment links while chatting with a customer or while processing an incoming order.

  • When chatting

Simply click on "Send payment link" next to the "Send" button below the chatbox. Customer will be auto-selected. 

  • When processing an order

Easily upsell an existing order. Simply click on "Send payment link" next to the "Send" button below the chatbox. Customer will be auto-selected. 

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