About
Blackbell allows you to generate payment links to request payment for a specific product or service.
Your customers will be notified over email and can add their payment details and process their orders in less than 60 seconds.
How to send a link
1 - Send to an existing customer
Under the "Customers" section, select your customer from your list of customers
Path: E-Commerce > Manage > Customers
Click on "Send payment link" from the customer profile
Edit the price & the description of the service you want to charge
Click on "Send"
The customer will receive the link via email. He will be able to approve & pay directly from his Blackbell account
2 - Send to a new customer
Under the Customers section, manually add your new customer to your Blackbell by clicking on "Add Customer"
Once the customer is created, follow the flow described above ("Send to an existing customer")
The customer will receive the link via email. He will be invited to complete his account registration and approve & pay directly from his newly created Blackbell account
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✅ Good to know
You can also send payment links while chatting with a customer or while processing an incoming order.
When chatting
Simply click on "Send payment link" next to the "Send" button below the chatbox. Customer will be auto-selected.
When processing an order
Easily upsell an existing order. Simply click on "Send payment link" next to the "Send" button below the chatbox. Customer will be auto-selected.
