Blacklane Help Center
Go to Blacklane
All Collections
Managing bookings

Managing bookings

Jared G avatar Sofia G avatar
11 articles in this collection
Written by Jared G and Sofia G

How can I make changes to my booking?

Jared G avatar
Written by Jared G
Updated over a week ago

I booked a ride with the wrong pickup or dropoff location. What do I do?

Jared G avatar
Written by Jared G
Updated over a week ago

When I enter an address, why does it say it can't be found?

Jared G avatar
Written by Jared G
Updated over a week ago

How do I recover lost property?

Jared G avatar
Written by Jared G
Updated over a week ago

How do I rate my ride?

Jared G avatar
Written by Jared G
Updated over a week ago

How do I add extra stops to my one-way transfer booking?

Jared G avatar
Written by Jared G
Updated over a week ago

What is the cancellation policy?

Jared G avatar
Written by Jared G
Updated over a week ago

Do you provide car seats?

Sofia G avatar
Written by Sofia G
Updated over a week ago

What should I do if I forgot to add a voucher code?

Jared G avatar
Written by Jared G
Updated over a week ago

What should I do if I forgot to add my flight number?

Jared G avatar
Written by Jared G
Updated over a week ago

How can I make a complaint?

Jared G avatar
Written by Jared G
Updated over a week ago
Blacklane Help Center