Unfortunately, corked wine is a hazard in this wine world. First, take a peek at the tasting notes that accompanied the wine to see if what you're describing is what we've described as well.
Also, check out our blog post about the many naturally occurring things you may not expect to see in your glass.
If none of the above applies, it is possible that you received a bad bottle! Please get in touch with us within 30 days of receiving the bottle and we can make it right for you!
Once you’ve let us know, one of two things will happen;
If you’re a current subscriber, we will send you a WineCollective gift card for the retail value of the wine.
If you’re not a current subscriber but have received a gift subscription to WineCollective, we'll be glad to either send you a new shipment to replace the affected bottle(s) or a WineCollective gift card for the retail value of the wine in case you wanted to try something different from our online store.
Still have questions? Don't hesitate to get in touch. We're here to help!