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My Beer Froze and Broke, Now What?
My Beer Froze and Broke, Now What?

My beers was damaged during shipping

Virginia P avatar
Written by Virginia P
Updated over a week ago

It's rare but occasionally some of our wonderful beers may leak, freeze or otherwise become damaged during shipping across this huge country of ours.

If any of your brews arrive damaged, please contact us at within 30 days of getting your package and let us know what happened. If you’re a current subscriber, we will apply a credit to your account for the retail value of the damaged can(s) which can either be used in our online store or towards your next monthly payment - whichever happens first! If you’re not a current subscriber but are receiving monthly deliveries as part of a gift package, we'll be glad to either send a replacement package of the cans that were damaged or apply a credit to your account if you'd prefer. That way you can purchase beers from our store at your leisure.

Please note, we can only replace/credit damaged product that is reported within 30 days of you receiving your shipment.

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