You can skip your shipment through your account on our website by clicking on the profile icon in the top right-hand corner and logging in to your account.
Select "Manage Subscriptions".
Scroll down and on the left side of the page select "Skip Shipment".
A popup will appear to confirm the skip request and will list the next shipment date. Select "Skip" to confirm the request.
Please note, recurring charges are processed on the 8th, in the month your subscription box is shipped. The months when subscription charges are processed will depend on your subscription type:
Quarterly plan charges are applied on the 8th of March, June, September, and December
Bi-monthly plan charges are applied on the 8th of February, April, June, August, October, and December
Once a season's order has been processed and payment has been completed, we cannot make changes to your order so please ensure you are skipping your shipment before the 8th of your ship month.
Please don't hesitate to reach out if you have any questions or concerns, we'd be happy to help!