You've downloaded the app not from a button from the offerwall;

You've downloaded the app not from the AppStore or Google Play;

Intermittent/loss of internet connection;

You had engaged with the app and played it before but stopped mid offer, then try completing it again after a month or so;

You had this game before in your device way back, which you could no longer recall. (App offers must be the first- time install and works for New users only);

You have skipped a step by mistake, or the offer has not been completed entirely within the given time frame;

You had ad-blocking software enabled and/or Limit ad tracking has been reset or turned off/on while you're in the middle of completing the offer;

You used a third-party app such as a mobile emulator to complete this offer;

You've connected from a public connection, or you were connected to a VPN or proxy services;

Someone in your household also engages with offers and has already completed the app offers;

You've had multiple clicks on the offer before you've accepted it. That may be consider by the offerwall as though you're not a NEW user for that offer. We strongly recommend to take the offer once you've opened it;

The app has been installed by going straight to the App store and not via our link or installed from another source's link initially.