If your customer is asking you how to upload a video to you they can follow these easy steps:
Tell them to log in into their account
Select between video analysis or "live call" options from the top
Select the type of session they want
On the very next screen they can drag and drop their file into our uploader (just like you might do on YouTube)
If they click on a session type and have enough credits they will be directed to the upload screen to upload their video. Importantly after it’s uploaded they need to click continue finish the flow.
If they do not have enough credits we will prompt them to purchase more which will allow them to upload a video for their session.