If you've previously purchased PRO features for our app but have lost access, don't worry! You can easily restore your purchases. Follow these steps based on your device type and where you originally made the purchase.
Restoring Purchases - Android & iOS app
Open our app on your device.
Tap the Get Pro button in the top-right corner.
On the page, click on "Help?" on the top left corner.
Look for and tap on the "Already Pro? Restore" button.
Wait for the process to complete. This should only take a few moments.
Troubleshooting Tips
If restoration doesn't work, try force-closing the app and reopening it.
Check if there are any pending updates for the app in your device's app store.
Ensure your internet connection is stable during the restoration process.
Verify that you're using the same account (Google or Apple ID) that was used for the original purchase.
Restoring Purchases - Web
On Web app, there is no need to restore purchases. The PRO plan is linked to your email or phone number with which you purchases. Just sign in and you should be able to access. If you still have issues, follow the instructions from below.
Still Having Issues?
If you've followed these steps and are still unable to access your PRO features, please contact our support team at contact@blendnow.com. Include the following information in your email:
The email address or phone number associated with your app account
The date of your original purchase (if known)
Any error messages you've encountered and screenshots.
The device and operating system version you're using
Our team will be happy to assist you in restoring your PRO access as quickly as possible.
Remember, your PRO purchase is linked to your account, not your device. Once restored, you should be able to enjoy your PRO features on any device where you're signed in to your account.