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What if my package was refused or was undeliverable?
What if my package was refused or was undeliverable?
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Written by Tuan DAO
Updated over a week ago

If the problem is identified from our end, our customer support will contact you immediately regarding the case and suggest possible solutions so you can choose the most suitable and we will process as you wish.

If the problem is identified from the customer end, please kindly contact our customer support via the in-app support button. We will contact you as soon as possible for a suitable solution.

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