If you have issues paying for an item, you can try the following things:
Try using a different payment method or a different card
Go back to the main dashboard and try again
Restart Blidz and try again
If none of the above helps to solve the problem, please contact us via the in-app support button. In order for us to be able to help you faster, please in your message include:
what kind of item were you trying to buy?
information of any error messages you’ve got
screenshots make it easier for us, but make sure to not include sensitive credit card details
at what time the problem occurred (and in which timezone you are) and
how far in the payment process you’ve got. Below we’ve listed all the steps of the payment process to make it easier to tell at what point there was a problem.
Enter card numbers, expiry date and security number
Confirm and pay
Payment processing
Payment confirmed successful