Troubleshooting: if ain't doin' what you want, have a look here.

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16 articles in this collection
Written by Gabrielle P

Password Reset (forgot & can't sign in)

If you forgot your password and cannot sign in, you can reset your password at any time by following these steps.
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Written by Gabrielle P
Updated over a week ago

Change Password

If you need to change your password for any reason, it is easy to do.
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Written by Gabrielle P
Updated over a week ago

Not seeing a shared job

If you're not seeing a job that was shared with you OR a person you've shared a job with has not received the job you've sent.
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Written by Gabrielle P
Updated over a week ago

QuickBooks Fix

We're sorry that you've encountered difficulty with importing to QB. There are a couple of things to try for troubleshooting error messages:
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Written by Gabrielle P
Updated over a week ago

Line items not transferring

If some line items are not transferring from to the next stage.
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Written by Gabrielle P
Updated over a week ago

ISO code

We do not support dollar signs in the rate field because we use the standard international three character ISO code.
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Written by Gabrielle P
Updated over a week ago

Logo Trouble

If you are having trouble uploading your company logo, there are a couple things to try for troubleshooting.
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Written by Gabrielle P
Updated over a week ago

Login Issue

If you're having trouble logging into your BlinkBid Online account, there are a couple things you can try for troubleshooting.
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Written by Gabrielle P
Updated over a week ago

The date on my estimate is incorrect.

If you're estimate date is showing as tomorrow's date instead of today, it is because our server is based on GMT.
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Written by Gabrielle P
Updated over a week ago

"BlinkBid is Broken"

If you are having technical difficulty with something on your account, most likely a reset will resolve the issue
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Written by Gabrielle P
Updated over a week ago

Stop Apple’s Photos From Launching

For those of you who find that Apple’s Photos app launches every time you plug in a card reader, we give you this.
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Written by Gabrielle P
Updated over a week ago

Paste Cleanly Into Job Description

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Written by Gabrielle P
Updated over a week ago

Category won’t delete

A category will not delete when you drag out all the line items out to a different category.
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Written by Gabrielle P
Updated over a week ago

Issue Adding Signature Lines When Printing?

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Written by Gabrielle P
Updated over a week ago

Chrome

While BlinkBid does work on every Internet browser, Chrome is the one we suggest that people use to run BlinkBid Online.
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Written by Gabrielle P
Updated over a week ago

Why Do I Have To Re-enter My Password?

For security reasons, we only keep your login session active for 24 hours. So, you’re asked to re-login 24 hours after your last session.
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Written by Gabrielle P
Updated over a week ago