Is it safe to use Block Genius?
Yes, Block Genius implements several security measures to protect your funds. After depositing, your funds are securely held in a partner exchange covered by insurance and meets ISO/IEC 27001 standards.
How secure does Block Genius use the exchange?
The exchange meets high-security standards, storing funds in cold wallets and utilizing a dedicated insurance fund known as SAFU (Secure Asset Fund for Users). It also uses sophisticated pattern recognition to detect suspicious activity across billions in transactions.
What security measures are in place for my API keys?
API keys are RSA-encrypted before being stored. They are held outside the database and can only be accessed by two highly-secured servers within the infrastructure. Additionally, withdrawal permissions are restricted, and rate limits are enforced to prevent automated attacks.
How can I further secure my account?
Here are a few recommendations:
Enable two-factor authentication (2FA) for your account.
Use a strong and unique password.
Keep API keys private and secure.
Avoid sharing your API keys.
Use separate API keys for different services.
Be cautious of phishing emails and verify their authenticity.
Secure your devices with pin codes.
What should I do if I suspect my account has been compromised?
If you suspect any breach, change your password immediately and enable 2FA. Also, ensure that your email and financial accounts (e.g., Gmail, Paypal) have updated passwords.
If in doubt, reach out to the support team for further help.