You may find that your client has missed a coaching session, without rescheduling or cancelling 24 hours prior to the session date.
You can expect the following in the event you, as the coach, experience this:
You will receive half of the session compensation automatically
Your client will lose credit for that session. This means that if they were on the Professional plan (1 session / month) they would have to wait until next month to attend their coaching session.
In general, maintaining regular contact with you client (e.g., checking in on progress) in between sessions is best-practice. This ensures your client continues their efforts, you build a trust based relationship, and higher attendance rates.
Have question or recommendations? Let us know at: support@blossom.team