If you’ve previously chatted with our live support team and want to find your past conversations, follow these steps:
Steps:
Open the Bluedot app.
Go to the Profile tab and click on Live support.
Click the inbox icon at the top right corner of the screen.
You’ll see a list of your past conversations. Tap on any conversation to review or continue the discussion.
Tips:
Even if the conversation was closed, you can still access it here.
You can also start a new chat from this screen if you have more questions.