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How to Find Your Previous Conversations in Live Support

How to Find Your Previous Chats in Live Support

Updated this week

If you’ve previously chatted with our live support team and want to find your past conversations, follow these steps:

Steps:

  1. Open the Bluedot app.

  2. Go to the Profile tab and click on Live support.

  3. Click the inbox icon at the top right corner of the screen.

  4. You’ll see a list of your past conversations. Tap on any conversation to review or continue the discussion.

Tips:

  • Even if the conversation was closed, you can still access it here.

  • You can also start a new chat from this screen if you have more questions.

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