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Can I get a refund for my wallet balance?


Yes! If you have a wallet balance, please email us at help@thebluedot.co before May 9, 2026 with the following:

  • Subject line: "Account Closure Request"

  • The email address associated with your account

  • Your current wallet balance

Our team will verify your balance, close your account, and process your refund within 14 business days.

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