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Charging your Electric Car with Bluedot
What does the phrase 'No Status' mean in the charging station detail?
What does the phrase 'No Status' mean in the charging station detail?

What should I do if the station detail says 'No Status' where it should normally say start charging?

Mira avatar
Written by Mira
Updated over a week ago

If you encounter a 'No Status' message in the station details, it means that there is no data available from the station. This could be due to an error with the station itself or with the network provider (e.g. ChargePoint, EVgo). Unfortunately, there is no way to solve this issue with Bluedot. In this case, we recommend that you seek support from the customer services of the network to which the station belongs. Alternatively, you can choose a different station to charge your vehicle.
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It is important to note that the 'No Status' message does not necessarily mean that the station is not functioning. It simply means that there is no data available at the moment. The station may still be operational and available for use.

If you are experiencing this issue frequently with a particular station, it is best to contact the network provider for further assistance. They may be able to provide more information on the status of the station and any potential solutions.

In summary, if you see a 'No Status' message in the station details, it is recommended to either seek support from the network provider (e.g. EVgo, ChargePoint) or choose a different station for charging. We apologize for any inconvenience this may cause and thank you for your understanding.

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