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Why was my charging fee higher than expected?
Why was my charging fee higher than expected?
Updated over 2 months ago

If your charging fee seems higher than anticipated, several factors may contribute to the total cost of your session. Here's a breakdown of why you may have been charged more:
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1. Tax on Charging Transactions

After the flat fee for your charging session is calculated, tax is added to the total. This tax may vary depending on your location and local regulations. Always consider that tax will be applied to the base cost of your charging transaction.
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2. Idle or Parking Fees

If your vehicle remains parked at the charging station after your session is complete, you may incur idle fees or parking fees. These fees are charged if your vehicle occupies the station for too long without charging, preventing others from using it.

  • Idle Fee: Charged when your vehicle is plugged in but not actively charging.

  • Parking Fee: Applied when you stay at the station longer than the permitted time, even if your vehicle is no longer connected.

How to Avoid Additional Fees

  • Monitor Your Charging Session: Keep track of your session through the Bluedot app to ensure you unplug and move your vehicle once charging is complete.

  • Check Local Taxes: Be aware that local taxes will be applied to the total cost of your charge, so factor this into your expected fee.

By understanding these additional charges, you can better anticipate the total cost of your charging session and avoid unexpected fees in the future.

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