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How Do I Cancel My Subscription?
How Do I Cancel My Subscription?
Allen W avatar
Written by Allen W
Updated over a week ago

*IMPORTANT:* You MUST log in on a desktop or browser to cancel your account; you CANNOT cancel your account via the Bluejacketeer free companion app.

You can cancel your subscription anytime with the steps below, and your subscription will be active until the end of your current billing cycle. 

***The steps will differ depending on how you subscribed to Bluejacketeer — through our website or iPhone app.***

If you signed up via our website.

  1.  Log into your website dashboard at www.bluejacketeer.com/login/.

  2.  Click on Account Settings

  3. Click on Manage Subscriptions

  4.  Click Edit Subscription then Cancel subscription.

  5.  Select a reason why you'd like to cancel and hit Submit

If you signed up via our iPhone free companion app.

  1. Go to Settings on your device.

  2. Select iTunes & App Stores.

  3. Select your Apple ID at the top.

  4. Select View Apple ID.

  5. Select Subscriptions.

  6. Choose Bluejacketeer.

  7. Turn off Automatic Renewal to cancel your subscription. Your subscription will stop at the end of the current billing cycle.

Don't worry, canceling your subscription won't be a goodbye forever; we'll be here for when you need us next time!

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