Once you’ve set up the BNZ Business app, you can use your mobile to authenticate Business Banking tasks on your desktop.
You can use it anytime authentication is required; most commonly when you log in.
It works with your user ID, access number, and password to provide an extra layer of security. This is commonly referred to as two-step authentication.
How to use mobile authentication
If you haven’t set up the BNZ Business app.
Download the BNZ Mobile Business Banking app on Google Play for Android, or the App Store for iOS.
Open the app and follow the instructions to activate it. You’ll need your blue NetGuard token, or a valid mobile phone number entered in your Business Banking settings, and access to your email address.
Log in to Business Banking on your desktop using your access number, user ID and password.
When you’re presented with the authentication screen, select Use BNZ Business Banking app.
Open the app on your mobile device and tap Approve to confirm the request.
If you’ve already set up the BNZ Business Banking app
The next time you log in to Business Banking, enter your 9-digit access number, user ID, and password, then click Log in.
When you’re presented with the authentication screen, select Use BNZ Business Banking app.
Open the Business Banking app on your mobile device and tap Approve to confirm the request.
Temporary access without mobile authentication
If you urgently need to access Business Banking and you’re temporarily unable to use mobile authentication, you can request temporary access.
To request a temporary bypass if mobile authentication is not available.
Print out and complete the Temporary bypass form PDF 79KB
Get the form signed by the owner(s) of your company’s BNZ bank accounts.
Scan and email the form to onlinerequests@bnz.co.nz or fax it to +64 4 474 7777.
We’ll email you to confirm when we’ve processed the form. On business days, this usually happens 2-3 hours after we get a signed copy of your form.