Skip to main content

Using your NetGuard token

How to use your NetGuard token to authenticate

Nick avatar
Written by Nick
Updated over 5 years ago

To use your NetGuard token to authenticate:

  1. Turn on your NetGuard token by pressing the orange button.

  2. Enter your 4–digit NetGuard PIN into the token.

  3. Press 1 when APPLI or SELECT APP is shown on the token screen.

  4. Enter the 6–digit log in code (shown on your token) into the NetGuard screen on your computer.

  5. Click Login.

When to use your NetGuard token

Your NetGuard token works with your access number and password to provide an extra layer of security to your Business Banking, commonly referred to as two-factor authentication. 

When you register for Business Banking you’ll be given the option to authenticate with a mobile device, or with a NetGuard token.

If you selected the NetGuard token option then you’ll be sent a NetGuard token. You’ll need to activate your token and, once activated, you can use it to log in. 

Depending on your Business Banking settings, you may occasionally use your NetGuard token while making payments. 

Did this answer your question?