If you’ve ended up with more than one NetGuard token, you can combine them into the one token. You need to know:
the serial number of the NetGuard token you want to keep, and
the access numbers of the accounts you want to use the token with.
To combine your NetGuard tokens
Print off then complete the NetGuard consolidation form PDF 33KB
Get the form signed by the owner(s) of your company’s BNZ bank accounts.
Scan and email the form to onlinerequests@bnz.co.nz or fax it to +64 4 474 7777.
To use mobile authentication instead of a NetGuard token
You can set up and use the BNZ Business app to log in to Business Banking, instead of using your NetGuard token.
Note that if you’ve already combined NetGuard tokens for multiple organisations, you’ll need to use the 6-digit code generated by the BNZ Business app to authenticate yourself for all of them.