You can cancel your Refill anytime in the app under Settings > My Pricing > Cancel Subscription (bottom of the page).

When you cancel your Refill, the electricity you've purchased upfront, your Refill electricity rate and credit will still be valid until your next Refill renewal date. This allows you to use up as much of your kWh and credit before they expire.

If you wish to cancel your Refill immediately, please get in touch with our support team.

After your Refill runs out on your next Refill renewal date, you will just automatically be placed on the Pay As You Go plan and no more direct debits will be taken from your account. You can continue to charge your car with Bonnet and your credit card will be charged after each charging session for the exact amount of energy used at our Pay As You Go rate.

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