These payout schedules only apply to Bonsai Payments. This is not applicable if you are using Stripe or PayPal.
Congratulations, you got paid! Now, you're asking yourself 'When will I get my money?!'
The process of actually receiving the payment from your client and into your bank account is called a Payout and the wait time between receiving a Payment and receiving your Payout is called the Payout Schedule.
Some important notes:
For risk reduction reasons, your early payments will be kept on a Limited Payout schedule. As your processing history expands with Bonsai, your trust level will also increase and you will soon be moved to a Standard Payout Schedule.
Switching from a Limited to Standard Payout Schedule will happen automatically and will not require any intervention on your part.
Any schedule changes only apply to future payouts. A payout that is processing will follow the original schedule, regardless if other Payout Schedules become available during this time.
Users Based in the United States 🇺🇸
Payout schedule | Duration | Details |
Limited Payouts | 7 to 10 business days | Applies to initial payments through Bonsai. Helps protect both Bonsai and its users. You'll be automatically moved to Standard Payouts as you build trust. |
Standard Payouts | 2 to 4 business days | For users with an established trust and payment history with Bonsai. |
Instant Payouts | Instant, often within 10 minutes. |
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👉 Note: The listed payout schedules are only relevant to payments made by credit/debit card. ACH Payments will always be deposited on a 7-10 Business Day Schedule regardless of which Payout Schedule you're on.
Users Based in Australia 🇦🇺
Payout schedule | Duration | Details |
Limited Payouts | 7 to 10 business days | Applies to initial payments through Bonsai. Helps protect both Bonsai and its users. You'll be automatically moved to Standard Payouts as you build trust. |
Standard Payouts | 2 to 4 business days | For users with an established trust and payment history with Bonsai. |
Users Based in Canada and the United Kingdom 🇨🇦🇬🇧
Payout schedule | Duration | Details |
Standard Payouts | 7 to 10 business days | We are not able to offer faster payouts at this stage. |
Which Payout Schedule Am I On?
You can see which Payout Schedule you're on by visiting the Payments section. Your current payout schedule is highlighted under the "Manage Payouts" section accessible via the action menu:
